The platform, in development

CogniFlow: the decision-support layer we are building.

CogniFlow prepares a decision, shows its reasoning and takes in what the expert intends. It is in development with partners in finance and healthcare.

Work with us on CogniFlowSee how a decision flows

How it works

How a decision moves through CogniFlow.

A case comes in. A recommendation goes out, with its reasoning. The expert decides, and what they intend and correct travels back.

How a decision moves through CogniFlowA case made of documents, records and policies enters CogniFlow. Learned patterns, explicit rules and a model of how the expert reasons produce a recommendation that carries its reasoning. The expert accepts, amends or overrides it. Their intent and feedback travel back into the model of the expert. Inputs, steps and approvals are recorded for review along the whole path.The caseThe expertCogniFlowDocumentsRecordsPoliciesAI to peopleLearned patternsin records and historyExplicit rulesand policyExpert modelhow this expert reasonsRecommendationwith its reasoningExpert decidesaccept, amend or overridePeople to AIIntent and feedbackGoals, constraints, prioritiesReasons for an overrideRecorded for reviewInputs, steps and approvalsHow a decision moves through CogniFlowA case made of documents, records and policies enters CogniFlow. Learned patterns, explicit rules and a model of how the expert reasons produce a recommendation that carries its reasoning. The expert accepts, amends or overrides it. Their intent and feedback travel back into the model of the expert. Inputs, steps and approvals are recorded for review along the whole path.The caseDocuments, Records, PoliciesCogniFlowAI to peopleLearned patternsin records and historyExplicit rulesand policyExpert modelhow this expert reasonsRecommendationwith its reasoningExpert decidesaccept, amend or overridePeople to AIIntent and feedbackGoals, constraints, prioritiesReasons for an overrideRecorded for reviewInputs, steps and approvals

Conceptual and simplified. Not a system diagram.

The same flow, in words

  1. The case arrives

    Documents, records and policies enter the expert’s workflow.

  2. The decision is prepared

    Evidence, explicit rules and learned patterns are weighed in the way this expert reasons.

  3. The recommendation shows its reasoning

    The evidence, the rules applied and the steps taken, in the expert’s own terms.

  4. The expert decides

    They accept, amend or override. Nothing is final until they do.

  5. Intent and feedback travel back

    Goals, constraints and priorities go in before the decision. The reasons for an override go in after it, and the next case benefits.

  6. Everything is recorded

    Inputs, steps and approvals are kept, so a reviewer can retrace the decision.

What it does

What CogniFlow does with a decision.

Each capability serves one direction of the link between AI and people, or both.

CapabilityDirectionWhat it does
Prepares the decisionAI to peopleReads the case, gathers the evidence, applies the policy that governs it and proposes an outcome.
Shows its reasoningAI to peopleEvery recommendation carries its evidence, the rules it applied and the steps it took.
Adapts to each expertAI to peopleOrder, depth and vocabulary of an explanation follow the expert’s role and way of reasoning.
Takes in what the expert intendsPeople to AIGoals, constraints and priorities are stated once and held as part of the decision, not retyped as a prompt.
Learns from overridesPeople to AIWhen an expert overrides a recommendation, the reason is captured and shapes the next case.
Records every decision for reviewBoth directionsInputs, steps and human approvals are kept, so a reviewer can retrace what happened and who signed.

Where it runs

Designed to run in your environment.

Decisions in finance and healthcare involve sensitive data. We are designing CogniFlow so that the work stays where that data lives.

Deployment
In your own cloud or on-premise.
Workflow
It sits inside the tools experts already use, so a decision is explained where it is made.

Where it fits

Work that ends with a reviewer.

CogniFlow sits inside existing expert workflows in finance and healthcare, where decisions are frequent, consequential and reviewed.

AreaTypical decisionsWhat CogniFlow adds
Finance
  • Credit and risk review
  • Payment and invoice controls
  • Compliance and case reviews
Reviewers see why a case was flagged, which policy applies and what would change the outcome.
Healthcare
  • Clinical documentation review
  • Care coordination
  • Operational planning
Teams get consistent documentation and plans they can check quickly. People decide; CogniFlow does not diagnose or treat.

Explore solutions

Shape CogniFlow with us.

We are building it with a small number of partners, around decisions their experts make every day. Tell us about one of yours.

Work with us on CogniFlowContact us